Online Auction Support
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Recent activity by Online Auction Support-
What are your Gate Hours ?
*Be sure to request a gate pass during regular office hours. Once you have a gate pass, vehicles can be picked up or dropped off during the following times: Mon 8:00 am - 6:00 pm Tue 8:00 am - 6:0...
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What is your arbitration policy?
We follow the NAAA Arbitration Policy. Click Here to view the most recently updated policy. Deadlines: Green Light purchased in-lane is the night of the sale OVE & SA is 10 days from the sale date
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When do sellers receive payment?
Usually within 48 hours of receiving the title.
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What other channels do you sell through?
OVE & SA
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Is the public permitted to buy or sell at this auction?
No, you must be a dealer or an authorized automotive remarketer.
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Do you deliver titles?
Titles can be mailed via Fedex.
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How long does the seller have to produce a title?
All of our units are sold without titles attached and the seller has 30 days to produce the title.
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Is there a penalty for late payments?
Failure to pay within 4 days will result in a penalty charge of $150.
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Am I required to purchase an inspection if I buy online?
Only if purchasing a green light unit.
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How Do I Register?
We provide a simple way to submit and track your registration request. Please review the following information, and then Click Here to submit your registration. *** If you don't have a floor pla...